Restaurant apologizes after customer is left hurt by remarks on receipt

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By VT

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A man who ordered and spent a few hours in Houston's Plush Daiquiri Bar & Grill on Saturday left with an unpleasant note in his pocket. After discovering the words “to go dude with dreads fat gay” at the bottom of his receipt, the customer called the restaurant to complain.

The man says he was confused and angry by the hurtful comment. He told the local news station: "That's like stereotyping, for her to not even know and say fat, gay and this and that” and "I don't even know her, she don't know me."

While the restaurant has since apologised to the man, they also said that the server was only attempting to keep track of all her customers by identifying them in a way she could remember. They encouraged the man not to take it to heart. Marcus Barlow, one of the owners, said:

"It was just her way of describing him. It wasn't anything against him or anything personal. It was her way of referencing back who to deliver the food to." 

[[twitterwidget||https://twitter.com/abc13houston/status/1143458969094119425/photo/1?]]

The server has reportedly since apologised to the customer and was suspended for three days after the incident. The other owner, Leighton Dickson said that the server's comment on the receipt does not reflect the business' beliefs:

"She was unaware that he could see it and she was very apologetic to us about it and she was disciplined. We do no discriminating at all at Plush."

Though he does not plan to negatively speak about the restaurant to his friends and family, the customer says he will not be returning to Houston's Plush Daiquiri Bar & Grill, which has only been open for a few months:

"If anybody asked about it I would tell them, it's a good restaurant. I have nothing bad to say about the restaurant. I just will not go back."

Restaurant apologizes after customer is left hurt by remarks on receipt

vt-author-image

By VT

Article saved!Article saved!

A man who ordered and spent a few hours in Houston's Plush Daiquiri Bar & Grill on Saturday left with an unpleasant note in his pocket. After discovering the words “to go dude with dreads fat gay” at the bottom of his receipt, the customer called the restaurant to complain.

The man says he was confused and angry by the hurtful comment. He told the local news station: "That's like stereotyping, for her to not even know and say fat, gay and this and that” and "I don't even know her, she don't know me."

While the restaurant has since apologised to the man, they also said that the server was only attempting to keep track of all her customers by identifying them in a way she could remember. They encouraged the man not to take it to heart. Marcus Barlow, one of the owners, said:

"It was just her way of describing him. It wasn't anything against him or anything personal. It was her way of referencing back who to deliver the food to." 

[[twitterwidget||https://twitter.com/abc13houston/status/1143458969094119425/photo/1?]]

The server has reportedly since apologised to the customer and was suspended for three days after the incident. The other owner, Leighton Dickson said that the server's comment on the receipt does not reflect the business' beliefs:

"She was unaware that he could see it and she was very apologetic to us about it and she was disciplined. We do no discriminating at all at Plush."

Though he does not plan to negatively speak about the restaurant to his friends and family, the customer says he will not be returning to Houston's Plush Daiquiri Bar & Grill, which has only been open for a few months:

"If anybody asked about it I would tell them, it's a good restaurant. I have nothing bad to say about the restaurant. I just will not go back."