"There are 2 guns pointed at you now, you want to live hand back your wallet + phone NOW + do not turn around and be descreet [sic].
"Do not turn around until after you have left civic center + you will live."
"I probably looked very ridiculous. I slumped sideways and started shaking and crying. I closed my eyes and increased the vigour so people would pay attention.
"I think it had something to do with watching a lot of ‘Law & Order’. I think I saw that in an episode. I was very impressed with myself."