Passengers reportedly left bleeding from their ears and noses after cabin crew 'forgets to switch on pressure'
Passengers were left bleeding from their ears and noses after a cockpit crew reportedly "forgot" to switch on the cabin pressure system during a flight to India.
An unsettling video from the Jet Airways flight from Mumbai to Jaipur shows passengers wearing oxygen masks, with one alleging that the safety of passengers had been completely "ignored" by staff.
The Boeing 737, which was carrying 166 passengers, fortunately, landed safely after turning back to Mumbai 45 minutes after take off.
However, of the 166 passengers on the Boeing 737 aircraft, eight people are believed to have been hospitalised and more than 30 are believed to have suffered ear and nosebleeds, while others allegedly complained of migraines. Travellers are said to have received treatment at the Chhatrapati Shivaji International Airport in Mumbai.
A passenger named Satish Nair uploaded a picture of himself to Twitter that showed him bleeding from the nose, and complained that "the safety of passengers had been completely ignored" by the airline;
"scores of passengers including me bleeding from nose....no staff to help...no announcement on board to wear the oxygen mask. passenger safety completely ignored, (sic)" he wrote.
Another man, named Darshak Hathi, who claimed to be on the plane, also commented, telling Jet Airways: "I hope your cabin crew & ground staff will be more responsible & hospitable next time".
He later posted again, naming the journey "traumatic".
"25 years of spiritual practices gave me the strength to stay calm & help others during the traumatic journey from Mumbai to Jaipur in
#Jetairways," he tweeted. "I want to thank @artofliving & my well wishers for supporting me. Want to thank media too for raising the issue at the right time."
Another traveller going by the name of Pereira Gravina on social media tweeted a picture of the oxygen masks deployed inside the aircraft.
Lalit Gupta, a senior official of India’s aviation regulator, the Directorate General of Civil Aviation, reportedly told a local paper that the crew had "forgotten" to turn a switch to maintain cabin pressure.
In addition, a Jet Airways spokesperson commented after the incident on Twitter, stating:
"Jet Airways flight 9W 697 Mumbai to Jaipur of 20th September 2018, made an air turn back due to loss in cabin pressure. The B737 aircraft, with 166 guests and 5 crew landed normally in Mumbai. All guests were deplaned safely and taken to the terminal. First aid was administered to few guests complained of ear pain, bleeding nose, etc."
The airline's spokesperson - which is a major Indian international company based in Mumbai - continued to confirm that the plane's cockpit crew's duties had been paused, saying:
"The flight's cockpit crew has been taken off scheduled duties pending investigation. The airline is making alternative flight arrangements for guests on this flight. Jet Airways regrets the inconvenience caused to its guests."