A restaurant owner had an amusing reply to a disappointed customer who had given their restaurant a one-star review, explaining what really happened that night. Last weekend, a woman only described as Chloe A, took to review website TripAdvisor to express her displeasure after a restaurant visit gone wrong.

Titling her one-star review "Unreasonable", Chloe said in her review that the hostility towards her party at an eatery known as the Hobgoblin was apparent from the beginning. She claimed that the group was branded as "too drunk", but argues that they were sober upon entering the restaurant.

"The staff good a disliking to use [sic] the second we walked in. We are a group of 5 who haven’t seen us since uni. They told us we were too drunk despite not having any alcohol before entering the establishmst [sic]. This pub clearly has an issue with happy people."

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In response to Chloe's review, however, the owner of the Hobgoblin, located in Bristol in the west of England, refuted Chloe's scathing appraisal. Instead, the owner - known only as James - responded with his own version of events that took place that evening.

"Hi Chloe, how's the head this morning?" James began in his reply, before proceeding to say what he remembered from the evening: "I'd be surprised if you can actually remember your behaviour last night so, just in case it's a little foggy, let's have a recap, shall we?"

"Although you were initially served a round of drinks, after you stumbled away from the bar and barged into another customer, dropping your drinks on the floor, we began to realise that you weren't *entirely* sober. This assessment was further strengthened when you returned to the bar, aggressively demanding that your spilt drinks be replaced for free. You were refused."

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"In the cold light of this morning these were rather obviously the angry ravings of someone well in their cups," said James, asserting that Chloe then became aggressive, threatening staff and claiming to be a police officer, saying that she would come back with senior officers for allegedly infringing on her human rights.

"A number of other customers commented that your behaviour was inappropriate, and you reduced the member of bar staff to tears. Once we had discussed what had happened, we decided that frankly it would be best if you all moved on and we informed you that we wouldn't be serving you any further."

According to James, Chloe then doubled down on her threat to bring the Hobgoblin up on human rights violations, demanding the names of staff who had refused to serve her and claiming she would bring legal action against the workers, who James said had become visibly upset with Chloe's behaviour.

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James finishes his reply by encouraging Chloe's threat of legal action. "I'm really not sure [James' response] paints you in a particularly flattering light either way and I am completely comfortable with how you were dealt with last night," he said in the response, and asks for an apology from the unhappy customer.

Chloe A had not responded to a request from Food Envy for comment at the time of publication.

The jealous girlfriend of a waiter has responded to a Yelp reviewer - simply because she left him a positive review.

Taking to TikTok, Antonia - the diner - explained that she and her friends had just left a restaurant in which their waiter had asked them to leave a review on Yelp and to mention his name, Ira.

Happily agreeing to the request, Antonia left a glowing review on the site, writing: "Love the atmosphere. Pretty good drinks, nice food menu. Ira? My king. Love you. Xoxo."

But just 20 minutes later, the unsuspecting TikToker received an angry message from none other than Ira's girlfriend, who was upset with Antonia's "inappropriate" review.

Check out Antonia's video below:

The irate girlfriend wrote: "I saw your review for my boyfriend Ira and I don’t really appreciate what you said calling him your king etc. I felt like it was inappropriate and a comment about his services would have sufficed."

She added: "I don’t know if he gave you some kind of impression or was flirting etc. but I’d like to know. If not then if you don’t mind editing the review or writing a new one, that would be great."

In complete shock by the woman's exaggerated response to what was a pretty harmless review, Antonia responded: "Hahahahaha I wrote a review because they were all competing for the most reviews for the night. Nothing to worry about."

The girlfriend then went on to say that she wasn’t mad that Antonia had posted a review, but said: "It’s about how it was written and perceived". She added: "But if it’s nothing, I apologize and enjoy the rest of your night."

Commenting on the woman's bizarre behavior, the TikToker told her followers: "I didn’t want to be, like, you’re f***ing crazy, but imagine going on Yelp to look at your boyfriend’s restaurant, and messaging someone from a review within 20 minutes."

The video has since garnered hundreds of comments, with many deeming the girlfriend's behavior to be a "red flag".

Credit: TikTok Credit: TikTok Credit: TikTok

One commenter shared: "I have never heard of someone monitoring Yelp reviews of their partner's workplace. Wow."

Another said: "She must have been typing 'Ira' and the restaurant name every 30 mins."

A third commented: "I hate that people feel that insecure. It's sad. Hugs to her. You never know someone's life/past/issues."

What do you think - has it been blown out of all proportion or do you think the girlfriend has a point? Let us know in the comments.

Featured image credit: cottonbro / Pexels

Although sometimes it feels like it's a plague on mankind that will eventually turn out to be the downfall of society, the internet has completely changed the way we interact with each other, acquire products or services, and complain about said products or services when things inevitably go awry.

Head to the bottom of any Amazon page, and you'll see a ton of reviews explaining what's good and bad about any  product you might desire. if 78 people are saying that the nutcracker they bought is "only effective on eggs and soggy peanuts", then who are you and your coveted stash of walnuts to disagree?

Reviews are important - and not only so you know whether or not to buy tickets for the latest DC flick (you shouldn't). Leaving a one-star review at any place is a black mark against that particular establishment - one you should really pay attention to if you're thinking about offering them your patronage, but it's also hard to get a balanced view.

Imgur user ctrclub shares with us on the internet about one such time where that single star only told a part of the story, after a woman by the name of Monica left a one-star review about a restaurant, with a simple message: "The food was okay but the wait was terrible."

On the surface of it, seems fair enough, Monica. Nothing worse than a long wait time at a restaurant, right? But when the restaurant in question sees fit to respond, that's usually not a great sign. Even worse - when they see fit to response a full two months after the incident occurred, a surefire sign that they remember you quite well.

It's not clear which restaurant this is, but the response is quite a doozy. First off, Monica fails to mention that not only did she show up at the restaurant with 27 people, but she showed up a full 40 minutes before her reservation, demanding immediate seating and service regardless. But, ladies and gentlemen, things were only getting started.

The restaurant apparently did well in the face of such a crisis; seating Monica and her party (which included at least two other parents who are featured prominently in the riposte), allowing them the banquet room for no extra cost, getting all of the food out to them in a flat 35 minutes. Impressive, yes, but Monica and her party weren't having any of it.

"You and the two parents insisted on separate checks for the entire group, which when I took the reservation I advised in advance 'no separate checks' and explained that we did have an ATM on site if people needed it. Monica you and the two parents you whom you were seated with [sic] were extremely rude to myself, bartenders and our servers, telling one of them to 'shut up' and actually making another one of them cry."

From there, the response to the one-star review said that Monica didn't even leave a tip for the entire ordeal, but luckily other parents stepped up to the plate, apologising for Monica's behaviour that day. Just goes to show, really - one-star reviews should not be ignored, but they're as much a reflection of the reviewer as they are the thing being reviewed.

A restaurant owner has hit back at a two-star TripAdvisor review with a brutal takedown.

The reviewer, who went by the name Rob V, titled his review of the Sticky Walnut in Chester, England: "Excellent food let down by Ryanair style management" when he posted it to TripAdvisor last month.

Rob V started his two-star review with the "good news" that the food was "very, very tasty", but he then swiftly moved onto the "bad news."

He wrote: "The restaurant management doesn't give a toss about customer experience. I ate here on July 9 [and] had a complaint that was dealt with badly enough by the manager that I wrote to the owner.

"A restaurant that aspires to offer fine dining experience but has lost the ability to empathize with customers and ignores them when they complain? That really is a shame."

Credit: TripAdvisor

While a lot of restaurant owners chose to politely reply to negative reviews, apologizing, the owner of Elite Bistros, Gary Usher, decided to call this reviewer out on their alleged bad behavior.

He began his reply by pointing out that the reviewer in question had booked a table for one hour 45 minutes during a busy Friday night timeslot.

"After your dessert course the Manager, who you said 'doesn't give a toss', gently reminded you that we would need the table back shortly," he wrote. "You ignored the Manager and proceeded to order another round of drinks.

"Perhaps if your party had arrived on time for your reservation this could have been avoided. When the Manager came back a final time to politely let you know we needed to clear the table for our next guests you got up out of your seat, towering over the Manager, pointing in their face."

Credit: TripAdvisor

Gary continued by saying that the manager asked Rob V to "stop pointing in [their] face", but he went on "to tell the Manager that they didn't deserve to be a Manager and weren't qualified to be in the position."

"Your Mother then joined in by adding to the vitriol being directed towards the Manager. That's when both you and your Mother showed your true colors with the classic 'We've both worked in restaurants so we know how it works. We should be getting these drinks for free'."

The owner said that Rob V then "threatened the Manager by telling them that you would be contacting the owner because you know him."

He made a point of saying that he doesn't know Rob V.

"Every few months in a restaurant a rude guest will use the 'I know the owner!' line to try and intimidate team members and bully them into thinking that they will get into trouble because they didn't look after the owner's 'friends' well enough," he wrote.

Credit: Alamy / Ian Dagnall

Gary then revealed that he had also received an email from Rob V, and said "I did 'give a toss' but not about you Rob, but about the way you treated the team."

"So instead of replying to you we chose to block your number, and your Mom's, and put a note on our booking system to not accept any future bookings from you," he continued.

"With regards to the Manager who 'doesn't give a toss' they have managed Sticky Walnut for the last 8 years. Coincidentally the same length of time that Sticky Walnut has achieved a top 100 position in the National Restaurant Awards in the UK.

"I think that makes them both extremely deserving to be the Manager and absolutely qualified to hold that position."

The owner then concluded their scathing clapback by writing: "Not your mate, Gary."

According to TripAdvisor, Rob V has had an account on the reviewing website since 2010, but this is the first time that he has posted a review.

Featured image credit: Alamy / PSL Images

Not everyone abides by social rules. Some people, in fact, go out of their way to defy them. Hotel staff and Airbnb hosts are perhaps the most qualified to confirm this claim, having rented their rooms to some of the rudest guests imaginable. From dirty diapers to stashed fingernails, here are 30 of the most disgusting guests you wouldn't want staying in your home! [post_page_title]Clearly a Wild Night...[/post_page_title] I'm sure the maids were cursing this hotel guest, who evidently threw a wild party the night before and didn't bother to tidy up after themselves. Their neighbors can't have gotten much sleep judging by the state of that room! [caption id="attachment_2323" align="aligncenter" width="600"] Credit: Reddit/DonKeedick[/caption] I just want to know what was happening for that bed to end up like that! [post_page_title]Alcoholic Artwork[/post_page_title] This one is interesting. When cleaning a room after a guest had left, this wondrous work of art: a smiley face compiled entirely out of empty beer bottles. As cute as it is, I doubt this made whoever discovered it smile... [caption id="attachment_2325" align="aligncenter" width="600"] Credit: Reddit/EnemySoil[/caption] I personally think that this should be placed in a museum somewhere to be admired by everyone. [post_page_title]Room Service[/post_page_title] The general rule with room service is that you leave the tray outside your door when you're done. This guest clearly didn't get the memo. They also seem to have emptied their bin onto the floor and taken off with the bed. Lovely. [caption id="attachment_2326" align="aligncenter" width="600"] Credit: Reddit/et-tuBrute[/caption] They clearly have no regard for the people that have clean all of this up or the people booked into that room after them. [post_page_title]A Beautiful Painting[/post_page_title] This guest apparently didn't enjoy the artwork that was hung in their room, deciding to take it upon themselves to give it an upgrade. Whilst I think that this guests art is a stroke of pure genius, I don't think the owner would agree. [caption id="attachment_2328" align="aligncenter" width="600"] Credit: Reddit/Is_It_Me_or_Not[/caption] Here's hoping it's only going to take a wet cloth to get rid of that... [post_page_title]Do Not Disturb[/post_page_title] One of the more disgusting images on this list, this guest decided that a "Do Not Disturb" sign would not suffice and chose to hang a condom from his door handle instead. I'm sure it served its purpose well. [caption id="attachment_2329" align="aligncenter" width="600"] Credit: Reddit/ittporaabocs[/caption] I think we can all agree that we hope it was at least a new one and not something more sinister. [post_page_title]I Feel Like We've Left Something Behind...[/post_page_title] We've all forgotten something in a hotel or an Airbnb - a hairbrush, a toothbrush, maybe a pair of socks. This guest forgot something BIG. Maybe it was left as a gift for the owner? [caption id="attachment_2331" align="aligncenter" width="600"] Credit: Reddit/LemmeHaveName[/caption] Imagine finding that in your bed after checking in. I'd think it was a giant pink snake. [post_page_title]Personal Dump[/post_page_title] This guest obviously couldn't be bothered to make a trip to the dump and instead decided it would be acceptable to bring their rubbish to a hotel and leave it for the maids to clean up. [caption id="attachment_2332" align="aligncenter" width="600"] Credit:Reddit/LoopyIntellect[/caption] I suppose these guests at least put their trash in bags, unlike others on this list. [post_page_title]Love in an Elevator[/post_page_title] These guests are clearly Aerosmith fans. On their way back to their room from a rave, these two love birds were overcome with desire and decided that they couldn't wait to get back upstairs to have some fun. [caption id="attachment_2333" align="aligncenter" width="600"] Credit: Reddit/manwatchingfire[/caption] That railing really doesn't look like the most comfortable thing to sit on... [post_page_title]FYI[/post_page_title] This is the kindest item on this list by far. Dylan Wilson was clearly thinking of his room's next tenants when he wrote them this note explaining the origins of the mysterious stains on the bedsheets. [caption id="attachment_2334" align="aligncenter" width="600"] Credit: Reddit/O851D14N1[/caption] This is genuinely so sweet. Why can't all of these guests be more like Dylan? [post_page_title]Sticky Fingers[/post_page_title] Perhaps the biggest risk when putting your house on Airbnb is guests stealing from you. This guest apparently thought she was entitled to take whatever she wanted when she left, taking to social media to brag about her thievery. [caption id="attachment_2339" align="aligncenter" width="600"] Credit: Reddit/official_DJRoomba[/caption] The fact that she had the audacity to show this off is astounding to me. [post_page_title]Spelling Error[/post_page_title] Ladies and gentlemen, someone really wrote this and left it in their room. The note reads: "Sorry about the towels everywhere! And the seamen!" Unless there is a pirate waiting in the bathroom, I think there's a spelling mistake in there. [caption id="attachment_2341" align="aligncenter" width="600"] Credit: Reddit/Omnifire[/caption] I love that the "seamen" was an afterthought to the messy towels. Priorities. [post_page_title]Orange You Glad They Stayed?[/post_page_title] One of the nicest things about Airbnb is that you are given access to a whole host of facilities, including your own fridge to store food in. This guest took advantage of these perks but apparently forgot to take their food with them when they left. [caption id="attachment_2343" align="aligncenter" width="600"] Credit: Reddit/OniTheOddOne[/caption] One of those oranges has been in that fridge for so long it's become cannibalistic! [post_page_title]Pop Off Nails[/post_page_title] Probably the picture I find most repulsive on this list, this guest clearly didn't want to get her nails wet in the pool. Instead, she pulled off all of her press-on nails and left them scattered by the poolside. [caption id="attachment_2345" align="aligncenter" width="600"] Credit: Reddit/Ravkav[/caption] The big question is, where are the other three nails? Floating in the pool, I imagine. [post_page_title]Pizza Party[/post_page_title] I was under the impression that everybody loved pizza. This guest clearly didn't. He apparently hated his pizza so much that he decided to throw it around the corridor of his Airbnb. I'm almost certain that alcohol was involved in this. [caption id="attachment_2347" align="aligncenter" width="600"] Credit: Reddit/rohnsalmons[/caption] That pile of crumbled pizza is honestly such a sad sight. RIP. [post_page_title]Self Love[/post_page_title] This one has to be a joke. This guest apparently decided that they wanted to proudly showcase what they had done with their time in their room. If I were cleaning that room, I wouldn't go near those tissues with a ten-foot pole. [caption id="attachment_2349" align="aligncenter" width="600"] Credit: Reddit/ronbog[/caption] I guess they could have been using the tissues to wipe up the lotion... [post_page_title]This Is Just Cruel[/post_page_title] A nightmare situation for anyone working in the service industry, okay, anyone, is finding a dead body, and, unfortunately, whether it's the result of mother nature or something more sinister, can and does happen... [caption id="attachment_2547" align="aligncenter" width="600"] Credit: Reddit/Punches_TheElderly[/caption] Needless to say, the guy who decided to play a prank on the staff at this hotel is the cruelest of the cruel. Here's hoping none of them had preexisting heart conditions! [post_page_title]The Customer Is Always Right...[/post_page_title] It's often said that the customer is always right, but anyone who has worked in the service industry knows that this is far from the case. Like this guy... [caption id="attachment_2550" align="aligncenter" width="760"] Credit: Reddit/flint_mi[/caption] "I work 3rd shift at a hotel," wrote Reddit user flint_mi. "For ten minutes, the guy argued he was staying in 227. We don't have a 227. He was at the wrong hotel. Happy New Year." [post_page_title]Damaged Property[/post_page_title] Hotels are businesses like any other and to make money, guests can't be damaging their property left, right and center, which is why the parents of the kids who did this have a sin to answer for... [caption id="attachment_2555" align="aligncenter" width="760"] Credit: Reddit/TrinabhDodo[/caption] "Annoying kids pulled the bolts out," wrote Reddit user TrinabhDodo. "This is in a hotel owned by my family and I." [post_page_title]This 'Great Tip'[/post_page_title] If you're a person with a vagina, you'll know that time of the month can hit you unexpectedly, but under no circumstances does this mean this is a good idea. Just buy some new underwear! [caption id="attachment_2556" align="aligncenter" width="600"] Credit: Reddit/Torasaurusx[/caption] "Found a great tip," wrote Reddit user Torasaurusx. "Staying in a hotel, that time of the month comes out of the blue. Forgot to pack knickers so came up with a good way to quickly wash them. The hotel kettle! Quick, fast and hygienic. Just call me Mcgyver." [post_page_title]Bold-Faced Robbery[/post_page_title] For many, one of the perks of going to a hotel is taking the miniatures home with you. Little bottles of shampoo and body wash always come in handy at a later date. But these guys took this concept too far... [caption id="attachment_2562" align="aligncenter" width="600"] Credit: Reddit/wonderwoman2381[/caption] "These fine people were loading the mini fridge from a hotel room [while] I watched from the balcony," wrote Reddit user wonderwoman2381. [post_page_title]This Is All Kinds Of Nasty[/post_page_title] When it comes to getting down and dirty, safety is of the utmost importance, but condoms were created for one thing and one thing only... [caption id="attachment_2567" align="aligncenter" width="600"] Credit: Reddit/churok1323[/caption] "My girlfriend works at a hotel," wrote Reddit user churok1323. "This is what one of the maintenance employees found hanging from one room's sprinkler." [post_page_title]There's A Time And A Place[/post_page_title] There's nothing wrong with looking at adult entertainment, but because of its explicit nature, it's material that should be enjoyed from the comfort of your own home and not in a hotel lobby. [caption id="attachment_2575" align="aligncenter" width="600"] Credit: Reddit/Efentool[/caption] "Just a dude looking at porn in the open hotel lobby," wrote Reddit user Efentool. [post_page_title]Animal Behavior[/post_page_title] It's a given that parents should try to set the best possible example for their kids from an early age, something the guardian of this baby clearly hasn't got the memo about... or, y'know, basic human decency. [caption id="attachment_2578" align="aligncenter" width="600"] Credit: Reddit/AgentScullysEyebrow[/caption] "I'm staying at a nice hotel and go to get ice," wrote AgentScullysEyebrow on Reddit. "I immediately smell poop and then discover this. A nice ripe diaper crammed between the ice machine and wall." [post_page_title]No Smoking Indeed[/post_page_title] The dangers of smoking are common knowledge these days, which is why it's banned in public places. This person, however, clearly didn't give a sh*t about their fellow hotel guests. [caption id="attachment_2579" align="aligncenter" width="760"] Credit: Reddit/mkglass[/caption] "No smoking in the hotel room, so let's just smoke in the hallway," wrote Reddit user mkglass. "Right outside my room." [post_page_title]Horrifying[/post_page_title] It doesn't matter where you are, unless you're in the comfort of your own home, common sense courtesy that you can't do as you please. Even an animal wouldn't behave like this... [caption id="attachment_2583" align="aligncenter" width="600"] Credit: Reddit/godofallcows[/caption] Reddit user godofallcows wrote of these pictures: "This is the room of a hotel guest that stayed for 3 days. No pets, no kids. Just one dude with a mission to be disgusting." [post_page_title]There Are No Words/post_page_title] It's easy to make the assumption that God-fearing people are more considerate than most, but as this picture shows, they can be total animals too... [caption id="attachment_2584" align="aligncenter" width="600"] Credit: Reddit/Jeffard_dahmirez[/caption] "I went with a church group to Pennsylvania, and this was my roommate's side of the hotel room," wrote Reddit user Jeffard_dahmirez. [post_page_title]Totally Unecesssary[/post_page_title] On the subject of religion, we live in a diverse world, and it doesn't matter what someone believes in, they deserve to have their beliefs respected... [caption id="attachment_2585" align="aligncenter" width="760"] Credit: Reddit/AnimeIsTrash_69[/caption] "Some Edgelord wrote this in one of the bibles at the hotel I work at," wrote Reddit user AnimeIsTrash_69. [post_page_title]A Paris Hilton Tribute[/post_page_title] Ah, Paris Hilton. She's arguably the celeb best associated with hotels, and this guest decided to get creative and leave her a, um, tribute/message. I'll let you decide. [caption id="attachment_2586" align="aligncenter" width="600"] Credit: Reddit/blandhog[/caption] "I work the front desk of a hotel," wrote Reddit user blandhog. "A guest told me he had created a piece of art that he wanted to sell to Paris Hilton. We went to his room and found this." [post_page_title]NOPE[/post_page_title] Diaper changing trays are a Godsend for the parents of young children, making a necessary task that bit easier, and they are always accompanied by a bin of sorts for obvious reasons. Clearly, this person couldn't be bothered to use it... [caption id="attachment_2588" align="aligncenter" width="600"] Credit: Reddit/TheGoshDamnBatman[/caption] "I work at a hotel, opened the diaper table and found a gift," wrote Reddit user TheGoshDamnBatman. [post_page_title]The Chicken Jacuzzi[/post_page_title] There are few things more relaxing than taking a dip in a hot tub, right? Well, not at this hotel. Instead of indulging on the likes of strawberries and champagne while taking a dip, some guests chose to do this... [caption id="attachment_2589" align="aligncenter" width="760"] Credit: Reddit/sawyerwilley[/caption] "Popeyes chicken by the hot tub in the hotel I stayed at," wrote sawyerwilley on Reddit. [post_page_title]This Sink[/post_page_title] In the defense of whoever did this, it doesn't look like the thickest ceramic sink in the world, but that's no excuse for not contacting maintenance... [caption id="attachment_2590" align="aligncenter" width="600"] Credit: Reddit/Atecno[/caption] "A previous hotel guest did this in a Miami Beach hotel," wrote Reddit user Atecno. [post_page_title]Selfishness At Its Finest[/post_page_title] It's one thing to park over more than one space, it's another to take up a space reserved for those who are handicapped. They exist for a good and essential reason. [caption id="attachment_2592" align="aligncenter" width="760"] Credit: Reddit/offtheclip[/caption] Reddit user offtheclip captioned this monstrosity: "Dude at my hotel parked in three spots including a handicapped."