Mom shares the heartbreaking emails sent to school before daughter, 12, tragically died by suicide

The mom of the 12-year-old girl who took her own life after being bullied in school has revealed the heartbreaking emails she sent her daughter’s school.

Charlotte, a student at Santa Sabina College in Sydney, Australia, died by suicide on September 9 after becoming a victim of school bullying.

The young girl left a heartbreaking goodbye note to her parents, which was read aloud by 2GB host Ben Fordham, revealing that life was "too difficult" for her to continue.

She also urged her family to share her "share [her] story to raise awareness".

This week, Charlotte's mom Kelly revealed on Ben Fordham Live that she had emailed Santa Sabina numerous times over the last couple of years.

She allegedly sent her first email in 2022, telling the school that she was "worried about Charlotte being bullied," and they responded that they take bullying allegations "very seriously".

The mom raised the issue again via email in May 2023 and June 2024, and it seemingly fell on deaf ears.

Kelly sent another email to the school in August, informing them that her daughter was "too upset" to attend, and has been "coming home in tears the last few weeks over friendship issues."

She asked to speak with officials but unfortunately, it was too late.

She sent one last email to Santa Sabina after her little girl died by suicide, writing: "My beautiful girl took her own life last night because of the relentless friendship issues she faced."

"I was scared to label it bullying but that's exactly what it was. I begged the school to intervene with these girls and now she is gone forever," she continued. "She didn't deserve to go to and from school crying almost every day."

"She didn't deserve girls to bark in her face or scream out her name and run away, to purposely hit her with their bag and say whoops. She didn't deserve the pain she was in. She deserved love and kindness. She deserved to be treated with dignity and respect," she said.

"My darling baby angel is one because I didn't make a big enough noise for her," Kelly penned, adding: "I'm sorry baby, I'm sorry."

Charlotte's mom has revealed the heartbreaking emails she sent to her daughter's school. Credit: DjelicS / Getty

The school, which is based in Strathfield, has defended its handling of bullying, saying its anti-bullying policy was available on its website.

“Our Anti-Bullying Policy is available on our website and was developed in consultation with the Association of Independent Schools of NSW, and further approved earlier this year by the NSW Education Standards Authority (NESA),” principal Paulina Skerman said, per News.com.au.

“Our students and our families are highly informed on the policy and the procedures for reporting and resolving matters of concern, and they utilize this as needed," the principal continued. “Our focus as a College is the ongoing support and care for our students, their families, and our staff, and to supporting Charlotte’s family through their unimaginable grief."

According to 9 News, Santa Sabina also said the claims of bullying are "inconsistent" with their records, but Charlotte's mother responded: "They must have an issue with their records or they're calling us liars."

"We're passing on a message from our daughter. Our daughter is not a liar," she added.

The heartbroken parents told Fordham that the school had investigated the accusations, but that the alleged bullies denied it.

"That's it, case closed. Move on," Charlotte's parents said. "Well my beautiful daughter's life won't move on and I will never get to say goodbye. 

"These issues can not be swept under the carpet. I will not let my daughter's memory be swept under the carpet."

The family told Fordham that Charlotte had been undergoing counseling and therapy and been placed on medication to help with her declining mental health - but, overall, they say their daughter was "let down" by her school.

"How many more children need to lose their lives before they get it?" the devastated parents asked."How many parents need to feel the pain of never being able to pick up their child from school again – before they get it?"

Featured image credit: Oscar Wong / Getty