Millie Bobby Brown has sparked backlash online after revealing that she's not afraid of pointing out sub-par restaurant service.
The 20-year-old actress, best known for starring as Eleven on Netflix's Stranger Things, was featured on a recent episode of Jessie and Lennie Ware’s podcast, Table Manners.
While enjoying room service meals and McDonald's in front of the camera, the British star and the mother-daughter duo discussed whether they leave online reviews for businesses.
While the interviewers said that they didn’t leave reviews, Brown revealed that she does, and also shared that she uses a pseudonym when sharing her critiques.
Watch Brown's interview on Table Manners below:
Explaining more about her habit of sharing honest thoughts, the Enola Homles star said: "Because I think it’s important, you know. Here’s the thing, my whole life is people criticizing me. So I’m gonna give it back to you sometimes."
Brown then opened up about a couple of past instances when she felt a review was necessary, and shared the time she and her fiancé Jake Bongiovi were staying at a hotel. She said that an employee became persistent about collecting payment before their trip was over, but Brown declined and left an online comment inspired by the interaction.
"It was just like, 'I really think that you should encourage guests to complete the transaction of payment at the end of their stay," the actress explained on the podcast.
The Damsel star then detailed another instance when she was shopping in a store and an older lady confused her for someone who worked there and asked for assistance in finding socks. She said that although she clearly did not work there, she found an employee who did, but they were "so unhelpful".
"I said, 'Excuse me, I need this pattern, but I need it in this size – can you help me?' She was so unhelpful," she recalled. "And I was just like, 'Please, this isn’t even for me!’ So, I left a review."
Shocked by the actress' straightforward response to the situation, Ware laughed and asked if she was a "Karen" - a term often used to describe an entitled consumer who criticizes strangers, especially service workers.
"Okay, I’m a Karen," Brown admitted, but explained: "I do think it’s important to know where you went wrong, and [there’s] always room for improvement."
Many online users have shared their mixed opinions on Brown’s comments, with a few expressing their disappointment at her willingness to provide negative feedback.
One user on Instagram slammed her, writing: "Yikes a main course of entitled with a side of petulance. Yes she is very young and probably a wonderful actor but imagine her ego in another 10 years." Another chimed in: "That’s fine, but it’s also giving… everyone you complain about is underpaid, and you’re not, nor ever have struggled."
"Payment during check-in is normal procedure. It helps both the hotels (won’t be having someone trying to leave without paying) and for the guests (faster checkouts and from that I won’t need to ask you credit card info so…….). She’s just rude and doesn’t accept being told no," someone hit back.
A fourth shared their opinion on X (formerly Twitter): "The entitlement and privilege is screaming," while one more added: "Ehh the hotel thing ok but something about a multi-millionaire leaving a bad review on a minimum wage worker rubs me the wrong way."
However, others were more sympathetic to Brown’s views and pointed out that she's not a "Karen" for giving feedback.
"Can we stop acting like standing up for yourself is being a Karen? Honestly, it's totally fine to give feedback. It's not like she was throwing a tantrum and name-dropping. She simply said this is not okay, you might want to review your behavior and do better next time," one person said.
"It’s not Karen-y to review truly poor service. It’s Karen-y to act entitled to something you don’t actually deserve," a second interjected, while one person noted that the actress is "right" and said that "customer service is important".
"If more people left reviews, customer service would be a lot better across the board," they concluded.
Do you think Brown is "entitled" to leave anonymous reviews?